Refund and Returns Policy

At YourChoiceBD, we prioritize customer satisfaction and strive to ensure a smooth shopping experience. If you’re not fully satisfied with your purchase, please review our refund and return guidelines below:

🔁 Return Eligibility

  • Items must be returned within 3 days of delivery.

  • Products must be unused, in original packaging, and in resellable condition.

  • Size exchanges are allowed if stock is available.

🚫 Non-Returnable Items

  • Products marked as “Final Sale”

  • Items damaged due to misuse or wear

  • Footwear without original tags or box

💸 Refund Process

  • Refunds are issued only for defective or incorrect items.

  • Once approved, refunds are processed within 5–7 business days.

  • Refunds are made via bKash or bank transfer.

📦 How to Request a Return

  1. Contact us via WhatsApp or the Contact Us page.

  2. Provide your order number and reason for return.

  3. Wait for confirmation and pickup/delivery instructions.

🛡️ Our Promise

We inspect every item before dispatch. If something goes wrong, we’re here to make it right.

YourChoiceBD — Authentic. Reliable. Local.